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If you are reading this, congrats! I did the same research when deciding on moving and chose Unique Van Lines because of the same B/S sales pitch that was given. "BBB only rates people who pay"..."I promise things will be ok"...etc. Once the salesman Ben has your...
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#511131
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I had an unfortunate experience with another moving company and Unique Van line was able to come in and save save he day....or so I thought. During pickup, there were additional fees that were not initially mentioned and a lot of promises of a speedy delivery. Karin...
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#499343
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Unique Van Lines gave me a price for moving my furniture from Florida to Arizona. When the movers came, the guy supervising the move came in right away saying that this was not going to work, that my Televisions and glass tables were not packed right. I said, I was...
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#495038
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We had scheduled to receive delivery of furniture on a Saturday since we both work. Last minute on Wednesday evening Unique Vanlines called my husband and told him that the delivery was going to arrive Thursday at any time. My husband told them that the delivery was...
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Aloha, Oregon
#485215
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This moving company is terrible. They were late picking up & delivering my belongings. They ruined my bed,box springs, cloths and several other items. They also stole a very expesnsive ski bag that consisted of brand new snow skis, boots, poles and snow ski...
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#445552
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This moving company is terrible. They don't return calls. They don't tell you the status of your items. They overcharge and add fees. And they don't pack your stuff securely. Plus, WORST of all: They say that they're coming one day, then they say the next day, then the...
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#435558
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Before you do anything else check the number of BBB claims against this company!!! While Karin in the office is extremely nice, it is important to consider that Unique is not actually a moving company. Unique movers will not show up at your house. This company is a...
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#348112
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This was the SECOND subcontractor we were assigned when trying to move from FL to Ohio. The guys that showed up to pack our stuff were really nice, and they did a good job, but it all went to *** in a handbasket from the time they left with our stuff until it was...
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Anonymous
Anonymous

Delivery was supposed to be june 25th. Still waiting for a delivery date on July 27th.

Anonymous
Devil

This company never answered their phone never notified us on our belongings my stuff was late and on top of that they stole what they wanted and packed my boxes full of garbag...

#322673
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During my long distance move, my furniture was mislabeled with the exact number as another customer's. At delivery, we had a parking lot of furniture unloaded that DID NOT BELONG to us! I opened several boxes in my home to PROVE that these weren't my things! They...
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#321767
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Repeatedly lied about delivery date; blamed lies on others within the same company. The dispatcher had no clue as to when his trucks were departing / arriving. When finally delivered they included belongings to at least three (3) other customers and even argued with...
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Anonymous
Disbelief

Unique has made this the worst move of the century. Estimate was 2900 now they say it is 5700. Anyone sign a BINDING agreement? They say this is the document that can allow...

Anonymous
J***pik

They moved our stuff too, then put it on a semi truck driven by miscreants. When our belongings arrived, we were missing a box containing our dogs ashes, and some decorative i...

#316526
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