Unique Van Lines - DO NOT USE!!! THINGS MISSING, BROKEN, OR NOT EVEN OURS!!
We moved from OH to KS.Legally they had 21 days to get here.The day after, they get here.We called Karin, the dispatcher, several times, continuing to lie about the ETA, swearing to us,and being rude every time we called.When they got here, they asked another $1,000 otherwise they wouldn't unload it.They ONLY asked for cash!When they start unpacking there were things missing,broken,or WASNT EVEN OURS!We are now having to look through sentimental items that are distroyed,and the emotional loss is the worst of it all.We had to learn the hard way!This company is encompitant,rude,careless,and disappointing!
Reason of review: Poor customer service.
Monetary Loss: $1500.
Preferred solution: Full refund.