It takes one more week to get our stuff than we expected because the driver forgot to send us some important paperwork on time. So we had to pay out of our own pocket to stay in the hotel for an extra week.
When our stuff finally arrived, we found out most of our valuable items are destroyed. The coffee table and the drawer are shattered, some pieces of the computer desk are missing. Most importantly, we paid extra $100 for a crate of the TV on the day they started to move our stuff, they delivered us a TV with a damaged screen and it won't even turn on. We tried to ask for damage loss but the worker only agreed to pay us $200 back for this almost-new TV that worths $700.
So we literally paid more than $3000 to turn all our valuable stuff into crap. This terrible moving experience makes us so disappointed!
Product or Service Mentioned: Unique Van Lines Long Distance Moving Service.
Reason of review: Damaged or defective.
Monetary Loss: $2000.
Preferred solution: Full refund.
I didn't like: Carelss, Non professional.